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Q. I've just ordered a song,
and need to send you my photo to be displayed on my CD/MP3
Webpage. How can I send you this?
A. Please email us your photo (and the bigger image you can
send, the better). Our email address can be found on our
contact page - please make sure you
include your full name in the email, and send it from the email
address you entered when you placed your order.
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Q. What are 'personalised
songs'?
A. We offer a totally unique
gift: Give someone their very own song, all about them. Taking as
many details as you wish to give us about the recipient, we'll
then either write and record a wholly original song, or record new
vocals into one of our template songs - the choice is yours. The
finished song is then either presented on CD, with a free lyric sheet
included, or we can create your very own webpage, with your song
featured in MP3 format (in as little as 48 hours!). A great gift for absolutely any recipient and any
occasion.
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Q. Can you give me some more details,
please? A. Sure can. Head
here to view an in-depth
description of the work which goes into our custom service, and
here for our template
songs.
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Q. What personalized information can my song
contain? A. For our
custom service, it's virtually unlimited!
This is where you can tell us as much as you want - perhaps
romantic things such as when you first met, your first kiss and
date, or events such as the birthday boy's first car, or the time
your Dad embarrassed you by dancing at your wedding - absolutely
anything can be in your song, as all the lyrics are written from
scratch.
Alternatively, for our template songs, we ask for slightly
different personalised information for each song. These are very
personal details such as the recipient's name, eye colour, the
date you met, a special term of endearment you use, words which
describe them and more - listen to our different
template songs to see the
different personalised information you can provide.
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Q. Once my song has been recorded, what will
I actually receive? A. Depending
on which you'd prefer, you'll either get
a printed CD, displayed in a presentation case, with a free lyric
sheet included as well, or we can create your very own MP3 webpage
(where you can listen to your song, download it, and view the
lyrics). Both the MP3 webpage and the CD can be further
personalised - at no extra charge - with a photo of your choice
(which you can send us at the time of ordering, or email at a
later date). We can also include a personal message, as the final personal touch.
If you want your song as soon as possible, but still want to give
a CD as well, you can order our combined MP3 and CD package - this
means you'll be able to hear your song in as little as 48 hours
(for our template service) on your own webpage, and will be
receiving a CD through the mail a while later.
Further details about our different
delivery options are available here.
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Q. What does this all cost?
A. Not as much as you'd think! We offer two
different packages: the custom service, and our template songs -
and there are three different delivery options for each. Further
information about the price for each service and delivery option
is available here.
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Q. What
payment options do you offer? A.
Payments can be made with all major credit and debit cards,
securely handled by Paypal. A paypal account is not needed
to make a payment, nor will you be required to open an account.
Alternatively, we also offer Google Checkout payments for those
who already have, or wish to open, a Google Checkout account
(which can then be used to make payments on websites all over the
world).
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Q. I want to order a song for my
boyfriend/husband/father, but am concerned about a male vocalist
singing a man's name...
Custom Songs: If you
so choose, we can write your custom song in the third person.
This means we will write lyrics such as 'Debbie loves you',
rather than 'I love you'. We have written and recorded
plenty of songs for male recipients in this manner, and the man in
question has always been thrilled with his song. However, we can
also write your custom song in the usual first person - it is
totally up to you.
Template Songs: We offer different versions of some
of our template songs, specifically for male recipients. These
songs contain specific lyrics, talking about both of you, sung in
the third-person. Look out for the
symbol next to the song title
which will let you know if a specific version for male recipients
is available.
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Q. How long before I receive my CD?
A. Not too long at all! The actual time of
delivery depends on the song service
you have chosen, and your preferred
delivery option. For instance, if you want to personalise one
of our template songs, and choose
the MP3 webpage delivery option, this means you'll be able to hear
your song on your very own webpage within 48 hours worldwide! Head
here to see the different
delivery times and options we offer.
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Q. I want to order a song, but I live with
the person the song will be a gift for, and he/she often checks
the mail - but I want this to be a surprise! Can you send the song
in plain packaging, please? A. No
problem! All our CDs are dispatched in plain packaging, with no
indication of where the package has come from, or what it
contains.
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Q. What happens with all the music copyright
business? A. We always retain the
full rights and copyright to all the music we produce. However,
for our custom songs you will be credited and will thus have half
copyright to the lyrics - your name will, in fact, be shown on the
back of the presentation case as the song's co-lyricist! For our
template songs, you will also get a mention, but no copyright.
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Q. I've already written some lyrics - could
you use them to create a song for me?
A. Sure! Although most of our customers supply us with general
details about the song recipient, and we write song lyrics from
those details, we can also write and record a piece of music using
your own lyrics - just contact us
before you place an order, letting us know what kind of style you
would be looking for, and making sure to include your lyrics for
us to have a look at. We'll get back in touch as soon as possible
to talk about your song, and then, if you wanted to proceed with
the order, you would order our custom service
as normal (but, obviously, you would just include your own song
lyrics instead of general details about the recipient!).
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Q. Can I make copies of the song to give to
my friends? A. Of course you can!
We don't mind that at all, and give you full permission to make as
many copies as you like, as long as it is not reproduced for any
monetary purpose. If you would like some copies done by us, we can
also arrange that for a small fee. Just
contact us.
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Q. Do you record cover versions of popular
songs, but with personalised lyrics?
A. I'm afraid not. Due to copyright laws we
cannot record cover versions of songs, even with all the lyrics
changed. If there is a particular song you would like your song to
be in a similar style to, that's OK, but bear in mind that the
song you will receive will have to be significantly different to
the original. Sorry, we don't make the copyright laws!
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Q. I'm interested in ordering a song, but
would like to talk to a songwriter before I place my order. Is
this OK? A. Absolutely. Just
contact us, and we'll be happy to
discuss your song requirements before you place an order.
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Q. Is it safe to place my order on your
website? A. Definitely. We use
Paypal to handle our credit/debit card payments - the global
leader in online payments. Alternatively, we also offer Google
Checkout to take payments - which is also totally secure. We never receive your credit/debit
details at any time - these are taken by Paypal/Google on their secure
servers, so order with ease of mind!
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Q. Your
testimonials are fantastic! Are they all real?
A. Sure are! We're very proud of our customer
feedback, and thrilled that every single one has loved their song.
The testimonials you see are purely un-edited, and that will
explain why there are a few spelling errors...! |
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