Q. I've just
ordered a song, and need to send you my photo to be displayed on
my CD/MP3 Webpage. How can I send you this?
A. Please email us your photo (and the bigger image you can
send, the better). Our email address can be found on our
contact page - please make sure you
include your full name in the email, and send it from the email
address you entered when you placed your order.
Q. I'm having
trouble listening to your song samples. Can you help?
A. Sure can! A simple solution to this problem is to make sure you
have the latest version of Adobe Flash Player installed -
visit this link to find out what version you're using, and to
download the latest version.
Q. What are 'personalised
A. We offer a
totally unique gift: Give someone their very own song, all about
them. Taking as many details as you wish to give us about the
recipient, we'll then either write and record a wholly original
song, or record new vocals into one of our template songs - the
choice is yours. The finished song is then either presented on CD,
with a free lyric sheet included, or we can create your very own
webpage, with your song featured in MP3 format (in as little as 24 hours!). A great gift for absolutely any recipient and any
Q. What personalized information can my song
A. For our
custom service, it's virtually unlimited!
This is where you can tell us as much as you want - perhaps
romantic things such as when you first met, your first kiss and
date, or events such as the birthday boy's first car, or the time
your Dad embarrassed you by dancing at your wedding - absolutely
anything can be in your song, as all the lyrics are written from
Alternatively, for our template songs, we ask for slightly
different personalised information for each song. These are very
personal details such as the recipient's name, eye colour, the
date you met, a special term of endearment you use, words which
describe them and more - listen to our different
template songs to see the
different personalised information you can provide.
Q. Once my song has been recorded, what will
I actually receive?
A. Depending on which you'd prefer, you'll either
get a printed CD, displayed in a presentation case, with a free
lyric sheet included as well, or we can create your very own MP3
webpage (where you can listen to your song, download it, and view
the lyrics). Both the MP3 webpage and the CD can be further
personalised - at no extra charge - with a photo of your choice
(which you can send us at the time of ordering, or email at a
later date). We can also include a personal message, as the
final personal touch. If you want your song as soon as possible,
but still want to give a CD as well, you can order our combined
MP3 and CD package - this means you'll be able to hear your song
in as little as 48 hours
(for our template service) on your own webpage, and will be
receiving a CD through the mail a while later. They make for
fantastic romantic gifts for
her or him!
Q. What does this all cost?
A. Not as much as you'd think! We offer two
different packages: the custom service, and our template songs -
and there are three different delivery options for each.
payment options do you offer?
Payments can be made with all major credit and debit cards,
securely handled by Paypal. A paypal account is not needed to make
a payment, nor will you be required to open an account at any
Q. How long before I receive my
A. Not too long at all! The actual time of
delivery depends on the song service
you have chosen, and your preferred delivery option. For instance, if you want to personalise one
of our template songs, and choose
the MP3 webpage delivery option, this means you'll be able to hear
your song on your very own webpage from within 48 hours worldwide!
Each delivery time is clearly displayed by each template song, or
by each songwriter's custom song service details.
Q. I want to order a song, but I live with
the person the song will be a gift for, and he/she often checks
the mail - but I want this to be a surprise! Can you send the song
in plain packaging, please?
problem! All our CDs are dispatched in plain packaging, with no
indication of where the package has come from, or what it
Q. What happens with all the music copyright
always retain the full rights and copyright to all the music we
produce. However, you will get a mention as contributing towards
Q. I've already written some lyrics - could
you use them to create a song for me?
A. Sure! Although most of our customers supply us with general
details about the song recipient, and we write song lyrics from
those details, we can also write and record a piece of music using
your own lyrics - just contact us
before you place an order, letting us know what kind of style you
would be looking for, and making sure to include your lyrics for
us to have a look at. We'll get back in touch as soon as possible
to talk about your song, and then, if you wanted to proceed with
the order, you would order our custom service
as normal (but, obviously, you would just include your own song
lyrics instead of general details about the recipient!).
Q. Can I make copies of the song to give to
A. Of course you can!
We don't mind that at all, and give you full permission to make as
many copies as you like, as long as it is not reproduced for any
monetary purpose. If you would like some copies done by us, we can
also arrange that for a small fee. Just
Q. Do you record cover versions of popular
songs, but with personalised lyrics?
A. I'm afraid not. Due to copyright laws we
cannot record cover versions of songs, even with all the lyrics
changed. If there is a particular song you would like your song to
be in a similar style to, that's OK, but bear in mind that the
song you will receive will have to be significantly different to
the original. Sorry, we don't make the copyright laws!
Q. I'm interested in ordering a song, but
would like to talk to a songwriter before I place my order. Is
A. Absolutely. Just
contact us, and we'll be happy to
discuss your song requirements before you place an order.
Q. Is it safe to place my order on your
A. Definitely. We use
Paypal to handle our credit/debit card payments - the global
leader in online payments. We never receive your credit/debit
details at any time - these are taken by Paypal on their secure
servers, so order with ease of mind!
testimonials are fantastic! Are they all real?
A. Sure are! We're very proud of our customer
feedback, and thrilled that every single one has loved their song.
The testimonials you see are purely un-edited, and that will
explain why there are a few spelling errors...!